25Operations

SOP Generator

Watches a Loom or screenshare once, then writes the playbook your team will actually follow — screenshots, decision rules, exception handlers, RACI included.

The problem

60-75% of SMB operations live as tribal knowledge in three peoples heads — undocumented, untransferable, and lost on attrition. When the senior ops lead leaves, time-to-productivity for the backfill spikes 60-90 days because nothing is written down. The team keeps promising to document things, but a single SOP takes 1-2 hours to draft from scratch in Notion or Confluence, so it never happens. Process variance widens, quality acceptance rate drops, and the same questions get re-asked in Slack every week.

Typical leak: Knowledge-loss-on-attrition costs $15-40K per departed ops hire in re-discovery time; ~8 hrs/wk team-wide answering questions a written SOP would solve

SOP coverage + draft time

1-2 hr draft → 15-min review; 4-6× SOP coverage in 90 days; new-hire questions in #ops drop 40-60%

Integrates with

NotionConfluenceDocument360GuruSlabFireflies.aiOtter.aiSlackAsanaMonday.comClickUpClauden8nZapier

How it works

Agent · SOP Generator

Loom uploaded · Onboarding new client
Transcribed · 7 steps identified
Screenshots auto-extracted
Rendering SOP in Notion
Published to Document360

Loom · 9:42

Onboarding new client
notion.so / Operations / SOPs

SOP · Operations

Onboarding a new client

Owner: Winston · RACI: A=COO, R=AM, C=CSM, I=Sales · Last updated by Claude

Integrates with

Fireflies.ai
Claude
Notion
Document360
Slack
n8n